Refund Policy
At Gear Xtreme, we strive to provide accurate and reliable services to all our customers. However, due to the nature of our services, we maintain a strict refund policy to ensure fairness and transparency.
Refund Eligibility
Refunds are only eligible under the following conditions:
- The customer contacts Gear Xtreme Support before the service is delivered.
- A refund request is made within 2 hours of placing the order.
Non-Refundable Conditions
We do not issue refunds under the following circumstances:
- The service has already been delivered as promised.
- The customer provides incomplete or incorrect information during the order process.
- The customer files a dispute/chargeback without contacting our support team first.
- Misuse of our platform or fraudulent activity is detected.
Dispute Policy
We request customers to contact us via Info@gearxtreme.com or our live chat system to resolve any issues before filing a dispute with PayPal.
- Filing a dispute or chargeback without prior communication violates our terms and may result in account suspension.
Resolution Time
Refund requests will be reviewed and processed within 7 business days if deemed eligible.
Contact Information
For refund inquiries, contact us at:
- Email: support@gearxtreme.com
- Live Chat: Available on our website